Oyster PAYG - When do things go wrong?

There are a number of circumstances when you might not be charged the amount you expected or are used to paying with your old, trusty paper ticket.

• If you don't touch in and out correctly, then you will be charged the "maximum fare" as the initial charge is not adjusted. Since the system only registered one touch, it cannot adjust your fare and you may pay more than you should. Your journey will not count towards your daily price cap as you have broken the rules.

• If your journey takes longer than the maximum time allowed, then you will be charged two "maximum fares"; one when you touch in and the other when you touch out. Your journey will not count towards your daily price cap as you have broken the rules. The maximum journey times are shown below

  
  

  Maximum Journey Time (minutes)	Mon-Fri 04:30-19:00	Mon-Fri from 19:00 and All day Sat	Sunday
  Within Zone 1 or 2	90	100	110
  Within zones 1 - 2 or 2 - 3	90	100	110
  Within 1 zones	70	80	85
  across 2 zones	80	90	100
  across 3 zones	90	100	110
  across 4 zones	100	110	120
  across 5 zones	110	125	135
  across 6 zones	120	132	144
  across 7 zones	130	145	160
  across 8 zones	140	155	170
  across 9 zones	150	165	180

• Some journeys involve you changing station (for example, London Bridge to London Underground or Charing Cross to Embankment). These are known as "Out of Station Interchanges", or OSI, and you are allowed a fixed amount of time to make the change. This can be as little as ten minutes, but is typically longer. For example, when changing between National Rail and the Underground at London Bridge or Charing Cross, you have 20 minutes when transferring from Rail to Underground and 40 minutes when coming home (as you may have to wait for your platform to be announced). A full list can be found on London Reconnections. If you take longer than this, your trip will count as two journeys and it will cost you more.
• If you decide not to travel having touched in, or your train is cancelled and you decide to take a bus instead, then you will be charged a 'Platform Fee' equivalent to the minimum fare (£1.40 at Forest Hill) provided it is between two and 30 minutes since you touched in. If you call the Oyster helpline, they will refund this at their discretion.
• For some journeys, there is more than one route option available. For example, if you're going across London you may have the option of avoiding Zone 1. Pink Oyster Validators (rather than the usual yellow readers) have been installed at 11 stations so that you pay the lower fare. Simply touch your Oyster card on the pink validator to prove you used the cheaper route. The 11 stations are

  Blackhorse road	Kensington (Olympia)	West Brompton
  Gospel Oak	Rayners Lane	Willesden Junction
  Gunnersbury	Richmond
  Highbury & Islington	Stratford	Wimbledon

If you feel that you have been unjustly overcharged, you should allow 48 hours before calling the Oyster helpline on 0845 330 9876 between 8am and 8pm. It is also possible to call TfL during office hours on 020 7222 5600 (ask for Oystercard Ticketing & Refunds)to avoid these charges if your calling plan includes geographic numbers.

Oyster PAYG - Can I combine PAYG with a Travelcard on Oyster?

Yes. If you have a Bus & Tram Pass on Oyster you can use Oyster PAYG for rail journeys or if you have a Travelcard then you can use Oyster PAYG to travel outside the area covered by your Travelcard.

The process is very simple, unless you are travelling from the zones covered by your Travelcard to a National Rail station outside your zones. In this case, you will need to enable something called an Oyster Extension Permit (OEP) before you travel. You do not need an OEP when travelling to a TfL destination. Bizarrely, we believe that this will mean that someone with a Zone 1-4 Travelcard on their Oyster will need to obtain an OEP to travel from Forest Hill to East Croydon, but not for travel to West Croydon (as it is run by TfL). TfL do not like OEPs and have asked the Rail companies to justify the need for them.

Although OEPs are free, you must have at least £1.50 pay as you go balance on your Oyster card to set an OEP. If you travel beyond the zones covered by your Travelcard without an Oyster Extension Permit you may be liable to a penalty fare or prosecution.

In theory, you can get your OEP at any touch-screen ticket machine, Oyster Ticket Stop, Tube or London Overground station ticket office. However, until they sort out our local ticket counters, you will have to obtain your OEP from one of the local Oyster Ticket stops (newsagent) or the Ticket Machines outside the station. We have found that only one of the local Oyster vendors (Forest Hill Supermarket on Dartmouth Road) understands the process.

TfL recommend that you only obtain your OEP just before you need it as having an OEP enabled effectively turns your Oyster card into a PAYG card, but you can actually set an OEP at any time. However, once you have an OEP on your Oyster, you must touch in and out on every journey until you have touched out outside your Travelcard area in order to avoid paying the maximum fare.

If you fail to touch in and out on once you have set your OEP journey, then you will be charged the maximum fare. If this results in your PAYG balance being overdrawn (since it is possible for your Oyster card to go overdrawn when touching in), your Travelcard will be disabled until the PAYG balance is back in credit.

In summary:

• If you have an OEP set on your Oyster card, then you must touch in and out on every journey to avoid being charged the maximum fare. OEPs can be removed or disabled at the Ticket Vending machines.
• When travelling entirely within the area covered by your Travelcard, you do not normally need to touch in and out as you have already paid for your journey. The only exception to this is if you have set an OEP but have not travelled outside your area, in which case you must touch in and out on every journey
• When travelling entirely outside the area covered by your Travelcard you simply need to touch in and out and do not need an OEP. The system knows that this is a PAYG journey and so will deduct the maximum fare when you touch in and credit your balance when you touch out
• When travelling from within the area covered by your Travelcard to a TfL station outside your coverage you simply need to touch in and out and do not need an OEP. All TfL stations are gated and so you have to touch out to get through the gate
• When travelling from within the area covered by your Travelcard to a National Rail station, you must set an OEP on your card before travelling. You must also touch in and out

NoToTrainCuts! Petition Presented to DfT

The Forest Hill Society has presented a petition containing 5594 signatures to Chris Mole MP, Parliamentary Undersecretary of State at the Department for Transport.

Commuters on the Sydenham line are protesting further cuts in their service to London Bridge when the East London Line starts operation on 23 May 2010. Having already seen their morning services reduced from eight to six trains an hour in December 2008 and the cessation of direct services to Charing Cross in December 2009, they face the prospect of a further cut in capacity in May when the afternoon peak service is reduced from six to four trains an hour.

The petition, which was collected by members of various civic societies along the Sydenham line, called on the Department of Transport to maintain the current level of service through Forest Hill and restore the evening service to Charing Cross. When pressed on the matter Mr Mole was unable to confirm when any review would take place, nor when the December timetable would be drafted. However, he did take on board the point that we required leadership from the DfT to resolve the pathways to Charing Cross. A copy of the covering letter presented with the petition can be downloaded from here.

Jim Dowd MP, Caroline Pidgeon AM and Councillors Alex Feakes, John Russell and Phillip Peake joined some of the petitioners at the presentation.

NoToTrainCuts! Petition

After many requests through various channels, we have finally been able to arrange for Chris Mole, (Parliamentary Under Secretary in the Department for Transport) to accept our petition. As we are not allowed to talk directly to ministers, Jim Dowd MP has arranged this handover for us.

With approximately 1666 paper signatories and 3412 online signatories, the total now stands at 5078 which is great news, but keep encouraging friends, neighbours, family and colleagues who may be affected to sign as well.

The handover will occur at 12:30 on Tuesday, 23 March 2010 at the Department of Transport on Horseferry Road

United against train service cuts!

In an unprecedented show of force, volunteers at every station from Sydenham to New Cross Gate handed out flyers on the mornings of 17th and 18th November telling passengers about the proposed cuts to their services. The Forest Hill Society worked hard on this with the Sydenham Society, Telegraph Hill Society, Brockley Central and the Honor Oak Park Residents Association because only a tough, co-ordinated campaign is going to Save Our Services.

We need to spread the message about the extent of these cuts and what they mean in practice which is why we’re investing so much time, effort and a little money into this fight. Many of the commuters we spoke to as we handed out the flyers were completely unaware that these cuts were being planned.

Our online petition is gaining support by the hour and now has over 2600 signatures. We’re working hard with councillors and London Assembly members to see if there is any way to stop the cuts. We’ve also co-operated with local councillors of all parties to secure a clear and cross-party statement from Lewisham Council against cuts to our services.

We’ve written to the Minister for Transport, both privately and in an open letter, requesting a meeting. We’ve received a reply but he has not agreed to meet us, despite multiple requests. So, why are we so strongly opposed to these cuts? Well, much as we’d like it to be otherwise, the pessimists sometimes get it right. Those people who predicted that the East London Line Extension through Forest Hill and Honor Oak Park would be at the expense of existing rail services seem to have been spot on. From May 2010, our daytime and evening peak services will be cut from six trains per hour to four per hour.

Using the figures we’ve been given by London Overground, we believe that the ELLX coupled with the REDUCED rail service to London Bridge will do nothing to relieve the current level of overcrowding on our commuter services. This is because passenger numbers are expected to rise substantially – by 30% according to London Overground.

Yet, once the ELLX does become overcrowded, there is no scope for increased capacity. This is because the signalling system on the core section in East London can’t cope with more trains than are currently planned. It’s also difficult to see how the operator could simply add extra coaches given that several stations along the route can’t take the longer trains.

True, the ELLX gives us 8 trains per hour interchanging with the Jubilee Line at Canada Water and continuing to Shoreditch. By then, we will also have direct trains to Victoria in the morning peak. But we believe these additions do not make up for the fact that many of us will have fewer trains.

And that’s not all. It is now inevitable that from December 13th Southern Railways will cut our direct evening and Sunday services from Charing Cross. There will still be four trains per hour in the late evenings but they will all start from London Bridge. There will be no additional trains running between Charing Cross and London Bridge. There seems to be a complete lack of joined-up thinking on the railways in South London.

If you would like to support our campaign against rail cuts please sign our petition at http://nototraincuts.notlong.com

NoToTrainCuts! Article on East London Lines

The following article has just appeared on East London Lines

Funeral for last direct train to Charing Cross

Last Saturday commuters marched through Charing Cross station laden with an empty coffin to mark the end of Southern railway’s Charing Cross service.

 The protesters, many dressed in funereal black, had travelled into the West End on the last direct Sydenham to Charing Cross train.

From here on Southern services will terminate at London Bridge, forcing commuters who board at Brockley, New Cross Gate, Honor Oak Park, Sydenham and Forest Hill to change trains for Charing Cross.

Commuters opposed to the cut argue Southern’s Charing Cross service was vital to residents of southeast London, a claim supported by figures from the Office of Rail Regulation which show nearly 11 million people used that stretch of line in the 2007/8 financial year.

Dan Woods, 31, played the accordian during Saturday’s memorial. He said: “The train service has been getting increasingly worse and increasingly crowded. Now I take my bike into town. They’re doing a great job of promoting cycling by making the train service worse.”

His partner, Amy Ip, 30, added: “We’re both actors. If we’re working in town, we depend on the Charing Cross service, especially at night.”

The weekend’s protest was organisd by a collection of Lewisham civic groups angry at the service cuts. A petition for their campaign NoToTrainCuts has attracted 3,000 signatures so far.

Southern’s Charing Cross service was axed to make way for Britain’s fastest commuter train, SouthEastern’s Javelin, which shuttles between London and Kent at 140mph and began full service on Saturday.

Despite the cessation of the Southern service campaigners do not believe the battle is lost. Barry Milton, Chair of the Sydenham Society, said: “We believe we can still get the service resurrected.

“We’re trying to get the mayor of Lewisham and our MPs to go to the Department of Transport. If they want to get themselves reelected they need to get in and make them change their minds.”

Southern also plans to cut the number of trains traveling to London Bridge in the afternoons and evenings from six an hour to four to allow for the East London Line overground service due in May 2010. The ELL will run eight trains an hour.

A Transport for London (TfL) spokesman said: “TfL is not cutting any services. We are in fact extending the East London Line and it is because of this Southern has decided it can afford to cut their trains as fewer people will be using them.”

Mr Milton disagreed: “We love the East London Line, it’s the best thing to happen to us for years, but it’s only going to serve 30 per cent of commuters. We believe the core service must be retained.”

Southern say the cuts are out of their hands.

Demonstration against Train Cuts on BBC TV

 
Saturday's demonstration against the cuts in service made it on to the BBC London news.

Death of Charing Cross Direct Service

Today we bid a sad farewell to the through trains to Charing Cross.

A funeral procession, complete with coffin, will assemble on Platform 1, at 1 pm, at Forest Hill Station and will take the following train (back coach) to Charing Cross to mark our tragic loss.

13:09 - Sydenham
13:12 - Forest Hill
13:14 - Honor Oak Park
13:17 - Brockley
13:19 - New Cross Gate
13:26 - London Bridge

Ironically we will have to change trains at London Bridge due to Engineering works.

13:38 - London Bridge
13:47 - Charing Cross

Everyone affected by the unfortunate occurrence will be welcome come to the to the funeral, suitably dressed of course.


Funeral directors: Brockley Cross Action Group, the Brockley, Telegraph Hill, Sydenham and Forest Hill Societies

Interview with Richard Hibbert on Rail Cuts

Thanks to http://www.eastlondonlines.co.uk/

No To Train Cuts! - The Campaign moves up a gear

Our train services are under threat again from multiple fronts.

With the cross-party support of local politicians, the Forest Hill and Sydenham Societies have been running a campaign against proposed cuts to our service on one of Southern's busiest passenger routes. We have written to the Minister of Transport, both privately and in an open letter, requesting a meeting to discuss our concerns, but while we have had a reply, he has not yet agreed to a meeting. Over 1500 people have already signed our petition.

As a result, all the civic societies along the line will be leafletting their local stations demanding action. Brockley Central, Forest Hill and Sydenham Societies handed thousands of leaflets out today and HOPRA and the Telegraph Hill Society will leaflet Honor Oak Park and New Cross Gate tomorrow. We will be encouraging all the affected commuters to sign our petition at http://nototraincuts.notlong.com/ and write to their MP (either Joan Ruddock or Jim Dowd) asking them to raise this matter with the Minister for Transport.

What are the cuts?

In December, Southern Railways plans to cease service into Charing Cross station, terminating all services at London Bridge.. This is as a result of the DfT and SouthEastern Railways agreeing to exclusive access by SouthEastern Railways (also operated by Southern Railways' parent company GoVia). Southern have tried to smuggle this change in without any announcement; there is nothing on their website regarding this change in service despite the fact that they claim to have consulted widely in their official submission to ORR, the rail regulator. This off-peak service on one of south London's busiest lines has significant demand and there was supposed to be further investigation before the service to Charing Cross was altered.

As if this wasn't bad enough, Southern Railways plan to reduce the number of trains in the afternoon and off peak which serve the Sydenham line by making the Caterham and Sutton trains fast to Norwood Junction. This means that the number of trains will be reduced from six trains an hour to four trains an hour once the East London Line starts operation in May 2010.

Southern have previously argued that the Sydenham line requires eight trains an hour formed of 12 coaches in order to have sufficient capacity to take commuters to Central London, which is where the majority wish to travel. How can a reduction from six trains an hour to four be justified (regardless of the number of coaches)? They claim that we will have additional capacity, but official modelling of demand for the East London Line service predicts severe high peak crowding from day one.

The third threat to our services comes from the possible reinstatement of the South London Line service from Victoria to either Bellingham or London Bridge. One of the options currently being considered by TfL and Passenger Focus is to cancel our loop service from London Bridge to Victoria via Crystal Palace and replace it with one via Peckham Rye instead.

Letter to South London Press

Below is the text of a letter published in the South London Press from the Forest Hill Society, other local civic societies, and local councillors.

Dear Sir,

We are deeply concerned by the proposed deep cuts to already overcrowded train services run by Southern Railways via Sydenham, Forest Hill, Honor Oak Park, Brockley and New Cross Gate. Passengers are rightly outraged by these cuts and concerned that an already overcrowded and unpleasant commute will turn into a daily nightmare.

We welcome the introduction of the East London Line extension which is due to start in May 2010, but local residents were promised by Transport for London that existing services would not be cut once the East London Line became operational. These promises have been broken. From December all direct evening services to and from Charing Cross will be stopped. From May 2010 Southern intend to cut 1/3 of all main line services during the day and most importantly during the evening rush hours.

Over 11 million people used this train service in the years 2007/8 and Department for Transport figures and Transport for London figures all show that this line has suppressed capacity of up to 40%. In other words, were train services to improve the numbers of people using this line would increase significantly. The argument put forward by rail bosses that passengers will immediately transfer to the East London Line do not stack up. Improved services will create extra demand for all services, not less.

As representatives of Local Residents Groups, Locally elected politicians and as Chair of the London Assembly Transport Committee we have written to the Minister at the Department of Transport requesting an urgent meeting on these issues. The Department of Transport sets the requirements of the Train contracts that train operators have to run. It is the Department of Transport who can resolve this problem. Both TFL and Southern have made it clear that solutions must come from the Government Department. We have asked the Minster to travel on an evening peak time train service with us to see for himself how overcrowded it is. The Department must take responsibility for this issue, engage with local residents, and provide solutions to their concerns.

Kind Regards

Lewisham Councillors:

John Russell; Philip Peake and Alex Feakes - Liberal Democrat Councillors Forest Hill Ward.

Dean Walton; Romayne Phoenix and Darren Johnson - Green Councillors Brockley Ward.

Chris Best, Marion Nisbet and Seamus McDermott - Labour Councillors Sydenham Ward

Susan Wise, John Paschoud, -Labour Councillors Perry Vale Ward

Local Residents Groups:

Richard Hibbert, Chair; Michael Abrahams; Tony Petim - Forest Hill Society

Tim Lund, Chair - Sydenham Society Executive Committee

Malcolm Bacchus- Telegraph Hill Society

London Assembly Members:

Caroline Pidgeon AM - Chair, London Assembly Transport Committee.

TfL Presentation to the Forest Hill Society

Meet the Manager - Southern Railways

This Thursday, 15th October, Southern Railway are organising one of their regular 'Meet the Manager' sessions on the London Bridge station concourse from 7:30am - 9:30am. We would like as many people as possible to join us to explain to them why cuts to services is unacceptable. We hope that a large number turn up so that Southern Railway management will see the strength of feeling from their passengers. Additionally we have invited the press and local politicians to join us to hear the views of passengers.

Please join us on Thursday in opposing these cuts.

In December 2009 Southern Railways plan to cut our direct evening service (and Sunday service) from Charing Cross, running all trains from London Bridge. This is a well used service and provides a direct connection from the West End after 7:30pm. As this is an off-peak service we reject Southern Railway's claims that there is no capacity through London Bridge.

In May 2010 Southern Railways plan to reduce evening peak services and daytime services from London Bridge by over 30%, from 6 trains per hour to just 4 trains per hour. They will continue to run 6 trains per hour in the morning, meeting the demands on the line, but will not provide a similar service in the evenings, hoping that customers will switch to East London Line services or put up with serious overcrowding.

You can also join over 1,200 other people and sign the petition at http://nototraincuts.notlong.com

Campaign Agianst Rail Cuts hits the front page

Front Page story in the News Shopper

BBC Online article

South London Press

Sign the Petition at http://nototraincuts.notlong.com

Train Services

The East London Line is creeping closer to Forest Hill and changes are already underway. From 20th September, Transport for London will take over the management of the stations on our line including Honor Oak Park and Forest Hill. Already at Forest Hill we are seeing the old footbridge replaced with a new one with lifts to both platforms. But the picture is not all positive.

Most importantly, we are expecting East London Line trains to start running to Forest Hill from June 2010 or possibly a bit earlier. We expect these to comprise four carriages from the start of operations.

But on the railway system every silver lining appears to have a cloud and we have learnt that Southern Railways intends to cut some services from Forest Hill and Honor Oak Park from December this year. This is in spite of intense lobbying by the Forest Hill Society and Sydenham Society over the last two years.

From December 2009, we will no longer have any services to or from Charing Cross. All trains to Forest Hill will start or terminate at London Bridge. Southern claim that their sister company, South Eastern, requires the tracks between Charing Cross and London Bridge for Kent services. But at off-peak evening times there is clearly spare capacity on these lines, just as there is today for our direct services from Charing Cross.

From May next year, Southern is planning to reduce daytime off-peak services to Forest Hill from 6 trains per hour to 4 trains per hour. This is not a disaster as it is relatively recently that these services were increased to 6 per hour, and at off peak they are not entirely full. However, in the last month we have confirmed with Southern that it is not just the off-peak services that will be affected - THEY ARE PLANNING TO CUT PEAK EVENING SERVICES AS WELL. This decrease to 4 trains per hour will hit passengers travelling all day after 9am, right through the evening peak. Frequent users of these evening services will confirm that they are already running at maximum capacity, and the removal of 30% of trains is likely to be a real problem for passengers from London Bridge.

The Forest Hill Society has asked Southern to reconsider these cuts to our services and we have been speaking to politicians to see what can be done before the all important date of May 2010, when we lose 30% of our trains.

Sign the Petition at http://nototraincuts.notlong.com

Transport News

Forest Hill Station - Perry Vale Entrance Open Till Late !

We finally get Network Rail approval to have the new automatic ticket and Oyster machine access via the Perry Vale entrance to the Forest Hill Station open until the last train leaves from the station. We wish to thank all those groups and volunteers who campaigned with us and lobbied for this to happen.

Disability Access Challenge – Perry Vale Car Park & Post Office

After much expense to try and improve access to the Perry Vale Car Park and the entrance to the Post Office Delivery Depot, someone has forgotten to make the facility easily available for all. Someone else has decided to locate the Car Park Ticket Machines at one end of the Car Park in the middle of an island that is extremely difficult for anyone in a wheelchair to use. The Forest Hill Society will be pressing Lewisham Council to come up with reasonable alternatives.

Honor Oak Road Traffic Light Phasing

We received news last month that, following our representations to Transport for London regarding the junction between Honor Oak Road and London Road, the traffic lights and traffic management system have been adjusted to allow a more responsive green time for Honor Oak Road. Hopefully this should remove the excessive queuing on Honor Oak Road.

Controlled Parking Zones – Perry Vale Consultation Not Going Ahead

The Forest Hill Society does not support Control Parking Zones in principle, unless the majority of local residents wish for them. It was good news, therefore, to see that Lewisham Council has listened to the views of local residents in the Perry Vale area and voted down any new Controlled Parking Zones in that area. Controlled Parking Zones, albeit useful in some situations, normally push any parking problems to local neighbours and neighbourhoods. The annual hike in permit costs is normally well above inflation.

If you have any comments or views about the above, please contact Tony Petim, Chair of the Forest Hill Society Transport Committee.

Council Supports NoToTrainCuts! Campaign

The council last night unanimously passed a resolution calling on the Mayor to write to Southern Railway, TfL and the Secretary of State for Transport in support of our campaign against the cuts in National Rail services later this year.

The motion was put forward by Green Party Councillors Dean Walton and Darren Johnson of Brockley ward. An amendment put forward by Bellingham Councillors Ami Ibitson and Alan Hall (Labour) added the final paragraph concerning the South London Loop service via Denmark Hill.

Councillors Pete Pattisson (LibDem, Whitefoot), John Muldoon (Labour, Rushey Green), Philip Peake (LibDem, Forest Hill), Heidi Alexander (Labour, Evelyn) and John Paschoud (Labour, Perry Vale) contributed to the debate.

The Council RESOLVED that the following motion be agreed

• “This council calls on the Mayor to write to Southern rail, Transport for London and the Secretary of State for Transport to:
• Express the council's grave concerns about Southern's plans to reduce off-peak and evening peaktime services to and from London Bridge on the Brockley/Sydenham line from six to four per hour, a reduction of one third, and to oppose these service cuts;
• Ask for an explanation for Southern's refusal to attend a recent meeting with council officials and residents to explain the planned service cuts and invite them to a further meeting, to include the Mayor himself and ward councillors from affected areas;
• Seek a full explanation of the planned service cuts and clarification on the maximum capacity of the rail line for both East London Line and London Bridge services;
• While wholeheartedly welcoming the new East London Line service, oppose any reduction in services to London Bridge that are carried out purely for financial reasons rather than capacity reasons and lobby instead for the maximum possible services to London Bridge.
• That in the eventuality that it is shown to be unfeasible for the current South London Line ‘loop’ service between Victoria and London Bridge via Denmark Hill to continue to run to London Bridge to facilitate Thameslink works, to urge the reinstatement of the originally intended mitigating measure of diverting the South London Line to Bellingham, as recently recommended by London Travelwatch.”

NO to Train Cuts

The Forest Hill Society has launched a petition opposing cuts to our train services:

Southern Railways are planning to cut trains to Brockley, Honor Oak Park, Forest Hill, and Sydenham in December 2009 and again in May 2010.

In December 2009 they plan to cut our direct evening service from Charing Cross, running all trains from London Bridge. This is a well used service and provides a direct connection from the West End after 7:30pm. As this is an off-peak service we reject Southern Railway's claims that there is no capacity through London Bridge.

In May 2010 Southern Railways plan to reduce the PEAK SERVICES (as well as off-peak services) from London Bridge by over 30%, from 6 trains per hour to just 4 trains per hour (the same as the off-peak service). They will continue to run 6 trains per hour in the morning, meeting the demands on the line, but will not provide a similar service in the evenings, hoping that customers will switch to East London Line services or put up with serious overcrowding.

We reject the cuts to services through Forest Hill and call on Southern Railways to run the same level of service as they do in September 2009.

We call on rail authorities and local politicians to support our calls to maintain 6 trains per hour in the evening peak and direct services from Charing Cross in the late evenings.

Please sign the petition at http://nototraincuts.notlong.com

Update: BBC Online have covered this campaign on 22nd September. LBC will be covering this issue tomorrow morning.

Cuts to Southern Railways Services to Forest Hill

The East London Line is creeping closer to Forest Hill and changes are already underway. From 20th September TfL will take over management of the stations on our line including Honor Oak Park and Forest Hill. Already at Forest Hill we are seeing the footbridge replaced by a new, disabled accessible, footbridge with lifts to both platforms. Passengers with limited mobility will still need to access the station through the main entrance, rather than the Perry Vale entrance, but from there both platforms will be accessible with or without stairs.

Most importantly we are expecting East London Line trains to start running to Forest Hill from June 2010, or possibly a bit earlier.

But on the railway system every silver lining appears to have a cloud and we have learnt that Southern intend to cut some services from Forest Hill and Honor Oak Park from December this year. This is despite intense lobbying by the Forest Hill Society and Sydenham Society over the last two years.

From December 2009 we will no longer have any services to or from Charing Cross. All trains to Forest Hill will start or terminate at London Bridge. This is a real shame as, in the evenings when these trains run, most passengers are coming from the West End. The Route Utilisation Strategy of 2008 described this service as 'well utilised' (meaning that there are usually people standing on most evening trains). Southern claim that their sister company South Eastern require the tracks between Charing Cross and London Bridge for Kent services, but at off-peak evening times there is clearly spare capacity on these lines, just as there is today for our direct services from Charing Cross.

From May next year Southern are planning to reduce daytime off-peak services to Forest Hill from 6 trains per hour to 4 trains per hour. This is not good, but it is not a disaster, as it is relatively recently that these services were increased to 6 per hour, and at off peak they are not always entirely full. However, in the last month we have confirmed with Southern that it is not just the off-peak services that will be effected - THEY ARE PLANNING TO CUT PEAK EVENING SERVICES AS WELL. This decrease to 4 trains per hour will hit passengers travelling all day after 9am, right through the evening peak. Frequent users of these evenings services will confirm that they are already running at maximum capacity, and the removal of 30% of trains is likely to be a real problem for passengers from London Bridge.

This cut in peak services will take effect from May 2010, before the East London Line is scheduled to be running, and even when the East London Line is running it is unlikely to be carrying 30% of existing passengers at peak times - even if everything works perfectly from day one. We know that there is 'surpress demand' on our line, meaning that if there were more carriages and trains then 40% more people would be travelling on our line.

The Forest Hill Society has asked Southern to reconsider these cuts to our services and we have been speaking to politicians to see what can be done before the all important date of May 2010, when we lose 30% of our trains.

Other sites commenting on this issue:

• Sydenham Society
• Brockley Central
• South London Press
• SE23.com

Happy 2009

2008 has been a mixed year for Forest Hill with two key issues dominating the work of the Forest Hill Society. Below is a brief summary of some of the key events for the Forest Hill Society since last new year.

Pools

The main issue for people in Forest Hill has been the closure of the Pools on Dartmouth Road and the effect this has had on the town centre.

In February Lewisham council published their recommendations on the pools, and the mayor accepted the recommendation to demolish both the pools building and Louise House to build a new leisure facility including two pools, as well as housing on the site.

Council Officers developed plans in conjunction with a firm of architects and presented their plans first to the General Meeting of the Forest Hill Society at the newly reopened Forest Hill School.

At the request of the Forest Hill Society and other stakeholders, a consultation took place in July and August to get views on the three options available. The Forest Hill Society submitted a detailed response before finding out that Louise House had been listed by English Heritage. This left us with no workable options from the council and back to square one.

In September the Mayor decided that a feasibility study should take place to decide the best way forward which would report in early 2009. This has meant that in 2008 no real progress has been made to bring swimming back to Forest Hill and as well as having two large empty buildings on the high street, the absence of the pool has led to the closure of other businesses, most notably Provender, which packed up and moved to Blackheath Village after more than 30 years in Forest Hill.

We hope that 2009 will bring some new plans that will bring swimming back to Forest Hill at the earliest possible opportunity.

Trains

On a more positive note 2008 has been a year of good news on the railways. In April the Route Utilisation Strategy was published by Network Rail, taking account of many of the concerns of the Forest Hill Society.

In March we found out about Southern Railways’ plans to shut the Perry Vale exit at Forest Hill Station in what became known as Oystergate. Prompted by TfL, Southern decided to shut the gate earlier than had been expected, from the beginning of July. This prompted motions in cabinet meetings and our MP, Jim Dowd raised the issue in Parliament, and a meeting between the Mayor Bullock, Jim Dowd, and rail representatives resulted in the reopening of the gates before the end of the month.

Today the gate is closed, but only temporarily, while work is done to install ticket barriers at the foot of the steps. One the gate reopens it will be open during all times that trains are running, thanks to further pressure from the Forest Hill Society and local councillors.

Berkeley Homes

During 2008 work took place close to the station on the building of Forest Hill Central on the former site of Finches removals.

In June Berkeley Homes applied to change a number of the units from 2 bedroom flats to extra 1 bedroom flats, having failed to sell any of the £400,000 2 bedroom flats on the open market. This application was opposed by the Forest Hill Society and rejected by the planning committee. As a result Berkeley Homes stopped all development work on the site and launched an appeal against the decision which they won in December. We are told that work will now recommence on the site.

Tyson Road

Another large development on Tyson Road had been refused in 2007 and although the developer appealed against the decision, they decided to withdraw that appeal in January. Not unexpectedly a new application was submitted in November which saw the number of units reduced from 84 to 76, with many aspects of the development the same as the previous development. The Forest Hill Society objected to this application, along with 260 other objectors and more who signed petitions. We hope that the council will reject this development early this year.

Forest Hill Society Events

In January 120 people attended the History Talk by Steve Grindley, which can be viewed here.

In May we had two nature walks, first in Garthorne Road Nature Reserve and then on the Green Chain Walk around Forest Hill.

In June we set up the 23 Club, which introduces members to a different local restaurant every month. With so many good restaurants in SE23 we will be busy for many months to come!

In October Peter Irby was elected Chairman of the Forest Hill Society at our AGM.

Other Activities

Local residents worked hard to open a new community garden on Stanstead Road. Devonshire Road Nature Reserve received a Green Pennant. A new action group was set up to improve Honor Oak Park.

2009

Looking forward to 2009 there are some exciting developments in the pipeline. McDonalds site on London Road may be turned into a gym, the Berkeley Homes development should be completed, bringing new people to live in the town centre, and the ticket barriers on Perry Vale will be installed and the exit reopened.

More importantly we will find out what the council intend to do about swimming in Forest Hill and we hope to see new plans developed that provide two pools and additional leisure facilities on the site of the pool. It would be a disaster for the area if by the end of 2009 we do not have a clear strategy for the building of the new leisure facilities.

The Forest Hill Society is looking at other ways to improve the area and ways of attracting new businesses to the town centres in Forest Hill and Honor Oak. Despite the economic gloom, 2009 could be a good year for Forest Hill, and in our final year without tube services let’s hope that new businesses spot the opportunity for investing in an area of London that has huge potential for the near future.

Best wishes to you all for a Happy New Year.