25 March 2010

Oyster PAYG - Can I combine PAYG with a Travelcard on Oyster?

Yes. If you have a Bus & Tram Pass on Oyster you can use Oyster PAYG for rail journeys or if you have a Travelcard then you can use Oyster PAYG to travel outside the area covered by your Travelcard.


The process is very simple, unless you are travelling from the zones covered by your Travelcard to a National Rail station outside your zones. In this case, you will need to enable something called an Oyster Extension Permit (OEP) before you travel. You do not need an OEP when travelling to a TfL destination. Bizarrely, we believe that this will mean that someone with a Zone 1-4 Travelcard on their Oyster will need to obtain an OEP to travel from Forest Hill to East Croydon, but not for travel to West Croydon (as it is run by TfL). TfL do not like OEPs and have asked the Rail companies to justify the need for them.

Although OEPs are free, you must have at least £1.50 pay as you go balance on your Oyster card to set an OEP. If you travel beyond the zones covered by your Travelcard without an Oyster Extension Permit you may be liable to a penalty fare or prosecution.

In theory, you can get your OEP at any touch-screen ticket machine, Oyster Ticket Stop, Tube or London Overground station ticket office. However, until they sort out our local ticket counters, you will have to obtain your OEP from one of the local Oyster Ticket stops (newsagent) or the Ticket Machines outside the station. We have found that only one of the local Oyster vendors (Forest Hill Supermarket on Dartmouth Road) understands the process.

TfL recommend that you only obtain your OEP just before you need it as having an OEP enabled effectively turns your Oyster card into a PAYG card, but you can actually set an OEP at any time. However, once you have an OEP on your Oyster, you must touch in and out on every journey until you have touched out outside your Travelcard area in order to avoid paying the maximum fare.

If you fail to touch in and out on once you have set your OEP journey, then you will be charged the maximum fare. If this results in your PAYG balance being overdrawn (since it is possible for your Oyster card to go overdrawn when touching in), your Travelcard will be disabled until the PAYG balance is back in credit.

In summary:

  • If you have an OEP set on your Oyster card, then you must touch in and out on every journey to avoid being charged the maximum fare. OEPs can be removed or disabled at the Ticket Vending machines.
  • When travelling entirely within the area covered by your Travelcard, you do not normally need to touch in and out as you have already paid for your journey. The only exception to this is if you have set an OEP but have not travelled outside your area, in which case you must touch in and out on every journey
  • When travelling entirely outside the area covered by your Travelcard you simply need to touch in and out and do not need an OEP. The system knows that this is a PAYG journey and so will deduct the maximum fare when you touch in and credit your balance when you touch out
  • When travelling from within the area covered by your Travelcard to a TfL station outside your coverage you simply need to touch in and out and do not need an OEP. All TfL stations are gated and so you have to touch out to get through the gate
  • When travelling from within the area covered by your Travelcard to a National Rail station, you must set an OEP on your card before travelling. You must also touch in and out

No comments: